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Amazing Crete
Travel - Booking conditions Amazing
Crete travel offer bookings at the accommodations in our program.
Duration of bookings
The
minimum duration of a booking is for 3 days.
Exceptions from this is high season July, August and some times
September. In high season the minimum is often 7 nights.
If the booking is for less than one week, the total for the
accommodation is to be paid on booking, also we charge an
administration fee of 25 Euro for bookings for 5 nights or less and
for bookings for 2 or 3 locations in one week.
Bookings for more than a
month will often be at a lower price, please ask for a quote.
Amendments or alterations
There is a charge of 25 Euro for amendments or
alterations to your original booking to cover administration costs. For
further information on booking and payment conditions, please read the
fallowing:
1. Contract: A contract will exist with amazing Crete travel when we have received your deposit or balance payment and we have issued a booking confirmation.
2. Payment: In order to confirm your booking, a deposit of 25% is required on the total cost of accommodation, the remaining balance has to be paid no less than
6 weeks prior to departure. If the booking is for less than one week the total amount is required on booking.
Travel insurance is strongly recommended as it covers not only cancellations on medical grounds or death, a doctors note would have to accompany any claim made against the travel insurance. Lost luggage is also covered and any medical expenses incurred while on holiday, in some cases repatriation and air ambulance is also provided under the conditions of the travel insurance. Please check with your provider if there are any special clauses.
3. Accommodation: Accommodation is only for the use of those people named at the time of booking and if you wish to add members to your party, you should advise in writing, with any extra payment due. Accommodation is available to you at the earliest between 1pm to 5pm on date of arrival and we would appreciate that you vacate by 10am on date of departure. The accommodation cost includes, electricity, linen, towels, and cleaning prior to arrival. The accommodation is also cleaned and a change of linen and towels provided twice a week, unless other conditions are specified. Any damage or breakage should be notified and appropriate payment made to our local representative, prior to your departure. We reserve the right to charge for breakage and damage not reported and discovered later. In the unlikely event that we are unable to provide the accommodation booked, we reserve the right to substitute an alternative of a similar standard.
4. Cancellations: we require to be advised in writing. Our charges which are not refundable, are as follows:
More than 60 days deposit only, 45 to 60 days 50%, 30 to 45 days 80%, 30 days or less 100%
NOTE ! All the above is subject to you having taken out travel insurance.
5. Liabilities: Your booking is subject to the terms and conditions of companies or persons that supply services to the Principals of Amazing Crete Travel. We have taken all reasonable care in selecting the accommodation and compiling the information, but as we arrange accommodation, car hire and transfers through third parties, changes do sometimes occur. If we consider that your holiday may be affected we will endeavour to inform you prior to your departure. We shall not be liable for any loss or damage arising in connection with a holiday, caused by any matter outside our reasonable control. We do not accept any liability for the cancellation of your holiday as a result of war, threat of war, riots, terrorist activity, industrial disputes, natural disasters, acts of government, closure of airports or similar events beyond our reasonable control. We cannot be held liable for any failure in public utilities nor can we accept liability for any inconvenience, discomfort or annoyance you may suffer, on building works being carried out on properties over which we have no control.
7. Complaints: Your holiday enjoyment is of prime importance to us. In the event that you have cause for complaint whilst on holiday you must immediately report the matter to our representative in Crete, (details of which are given on your booking documents) so that we and our suppliers have the opportunity to resolve the matter on the spot. Until we are aware of a problem or complaint we cannot begin to resolve it.
8. Conditions: Any failure of one part of the contract does not mean the failure of the entire contract. When accepting your booking, it will be understood that you are agreeing to the Booking Conditions on behalf of all members of your party.
9. Amendments: There is a charge of 25 Euro for amendments or
alterations to your original booking to cover administration costs.
10.
Payments: You can pay by bank transfer or by
credit/debit card online. There is charge of 2.25% for online payments using a credit or
debit card. The charge is made by the the creditcard banking
system, Visa, Master Card, Euro card. We do not take any of this
amount.
11. Amazing Crete Travel is registered in
Denmark:
Company registration CVR 26056802 and operate under Danish company
laws, therefore all disputes have to be dealt with according to
Danish company regulations.
Member of DRF -
Association of Danish
Travel Agents and Tour Operators
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